
WEDNESDAY
October 15
Conference Day 1

Workshops
Before the main stage lights up, dive into hands-on learning and collaborative exploration during our workshops on conference day 1.
Led by seasoned practitioners and thought leaders, workshops offer you the chance to deepen your practice, explore emerging tools and methods, and connect in smaller, focused groups.
Whether you’re looking to sharpen specific skills or gain fresh perspectives, our workshops provide the opportunity to roll up your sleeves, share experiences, and co-create with the global service design community.
Note: Workshop tickets are not included in the conference ticket and are purchased separately. We will soon announce our workshop offering.
THURSDAY
October 16
Conference Day 2
8:00 AM
Registration
8:45 AM
Opening Remarks
9:15 AM
Keynote
10:00 AM
Morning Break
10:30 AM
Talk
11:30 AM
Talk
12:15 PM
Lunch
1:00 PM
Talk
2:00 PM
Talk
2:45 PM
Afternoon Break
3:15 PM
Talk
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4:00 PM
SDN Awards
4:45 PM
Closing Remarks
5:15 PM
Conference day ends
FRIDAY
October 17
Conference Day 3

8:15 AM
Registration
8:45 AM
Opening Remarks
9:15 AM
Talk
10:00 AM
Morning Break
10:30 AM
Talk
11:30 AM
Talk
12:15 PM
Lunch
1:00 PM
Talk
2:00 PM
Talk
2:45 PM
Afternoon Break
3:15 PM
Talk
4:00 PM
keynote
4:45 PM
Closing Remarks
5:15 PM
Conference day ends