Virtual Service Design Global Conference 2020

October 22-23, 2020 • Virtual

Service Design Global Conference 2021

April 22-23, 2021 • Copenhagen, Denmark




Our Conference


SDGC20 Goes Virtual

It’s time to mark your calendars because the Service Design Global Conference 2020 (SDGC20) taking place October 22-23, 2020 goes virtual on a computer screen near you!

Bringing the full power of the service design community together for a “must attend” virtual experience, our conference will look to explore all the latest tools, methods, insights, and trends shaping the direction of service design and its ultimate impact on the future of society.

With SDGC20, we are pleased to be able to bring all the benefits of an in-person event right to your home, office, or basically anywhere you have got an internet connection. That means both practical and theoretical learning, Q&A sessions to ask your most probing questions and 1:1 effective networking opportunities, all taking place within an online environment designed to inspire creativity and innovation. Get on board with SDGC20 and ready yourself for an experience you won’t soon forget.




The fact that 2020 presents loads of opportunity for you to learn and connect virtually, we thought it also important to share with you details on the next time you can expect to take advantage of the in-person connection with your fellow service design practitioners. The Service Design Global Conference 2021 (SDGC21) will take place on April 22-23, 2021 in Copenhagen, Denmark at the locomotive workshop, Lokomotivværkstedet. This rustic venue exudes charming eccentricity, making for the perfect backdrop for our attendees to learn, network, and have a great time.

Discover, discuss, and prepare for a future where service design is the answer to the world's most pressing challenges by purchasing your tickets in advance here. Early bird tickets are available until August 31, 2020. So don't be a lazy bird and join us in Copenhagen! 




How to Justify Attending Our Conference


You’re convinced that you want to attend one of our conferences, and we really want you there; now it’s time to convince your boss! 
Do you need help justifying why your manager or supervisor should send you? Download the template for Virtual SDGC20 or SDGC21 to get some ideas.




Past Editions


The Service Design Global Conference (SDGC) was born in 2008 and has since then been hold in a different global city every year, attracting international thinkers, doers and leaders in the field of service design and service innovation.

More than just a conference, this event is a mix of talks, workshops and hands-on experiences aimed at inspiring service designers and anyone who is passionate about service design.

Have a look at former Service Design Global Conferences here > 





Interested in Sponsoring?



The Service Design Network (SDN) is renowned for its impressive conferences—a tradition made possible thanks to our sponsors. We understand the importance of fostering strong, lasting relationships with our partners. Going beyond simple logo placement and social media posts, we truly integrate our partners into the conference experience, starting from event formats to creative packages that support attendees in their quest to learn and grow. 

Want to become a partner as well? Have a look at our sponsorship packages for Virtual SDGC20, SDGC21  or get in touch.



Conference Sponsors

Our Partners

A big thank you to our great sponsors!


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             SDGC20 venue

Virtual SDGC20
October 22-23. 2020 • Virtual Space

April 22-23, 2021

Otto Busses Vej 5A,
2450 Copenhagen









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