Virtual Service Design Global Conference 2020

October 22-23, 2020 • Virtual







Embracing Change

In 2020, change is the new normal, and we are embracing it as an opportunity to focus on how we can create better services and be better human beings. We have the ability to create the change we want to see in the world. From empathy to delivery, service design gives us the processes and tools to do so. Embrace change with us during our first virtual global conference, where we will feature a diverse set of speakers, activities and topics ranging from service design fundamentals to provocative reflections on our changing world.

We at Service Design Network (SDN) have been organising the Global Service Design Conference (SDGC) for the service design community for over a decade. This year, we're excited to bring that to you virtually, wherever you are in the world. 

The Virtual Service Design Global Conference 2020 (SDGC20) is a new kind of conference focused on the design of innovative experiences, that can be enjoyed virtually from anywhere in the world. We aim to give you the same experience and access to service design experts as in an in-person event, without needing to leave your desk. Take live classes with our international service design experts, profit from top-notch networking, and share moments that will keep us all feeling optimistic about the road ahead. 

Day 1 will feature 18 hours of unique programming starting at 9 am local time Berlin and ending 5 pm local time San Francisco. On Day 2, you will have the chance to participate in additional workshops for a minimal cost (details coming soon).

Don’t miss this exciting opportunity to engage with international experts, and connect with the service design community—all from the comfort and safety of your home or office.

Get your ticket here>

What Do You Get From Virtual SDGC20?

  • Interactive, live sessions
  • Practical, actionable insights
  • Q&A time to ask your questions
  • Easy access to speakers
  • Top-notch networking opportunities
  • Matchmaking and 1:1 virtual meetings
  • Virtual exhibition booths





Embracing Change

In life change is inevitable and embracing change encourages development — now more than ever.  In the blink of an eye, everything has changed this year. The life that we once took for granted seems like a luxury now. But embracing change in work and life is essential to growing as an individual and being a better person than who you were yesterday. And the good news is: we have the ability to create the change we want to see in the world with service design, helping to design seamless experiences that provide relevant solutions for the problems of today and tomorrow.

Embrace change with us during our first virtual global conference.

Get your ticket now!  



Interested In Sponsoring?

The Virtual Service Design Global Conference 2020 (SDGC20) is a key opportunity for you to reach the service design community and its professional stakeholders in a digital setting with interactive live sessions, practical insights, and networking with like-minded service designers. Sponsoring SDGC20 gives you the opportunity to connect with talented service designers from all over the world. You can host your own sponsor ebooth and talk with potential clients, employees and customers. 

In partnering with us, we are pleased to offer your business a multitude of compelling packages, marketing concepts and virtual exhibition opportunities that not only provide you with keen visible but also access to a group of engaged service design professionals with whom you can promote your business. 

Have a look at our appealing Virtual SDGC20 sponsorship packages  or get in touch.







SDGC20 Sponsors

Our 2020 Partners

These are the fine people helping us make our conference possible!


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             SDGC20 venue

Virtual SDGC20
October 22-23. 2020 • Virtual Space

April 22-23, 2021

Otto Busses Vej 5A,
2450 Copenhagen









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