Service Design Global Conference 2021

April 22-23, 2021 • Copenhagen, Denmark



Join us for two buzzing and vibrant conference days with inspiring talks and
intense breakout sessions
in Denmark's design capital.

Jump to first confirmed Virtual SDGC20 speakers  ↬







Top-notch networking with innovators from top companies. 





Profit from two jam-packed days of learning, including best-practices, hands-on workshops, and insights in the newest trends.





Explore the future of service design with industry leaders from all over the world.


Service Design Global Conference 2021 (SDGC21)


Taking place in Copenhagen, Denmark from April 22-23, 2021, we are looking forward to welcoming our global audience to experience all we have on offer. Presentations and workshops led by some of the industry’s finest, coupled with multiple opportunities to meet up, network and have a good time, make this event a significant addition to every service designer’s calendar.

At SDGC21, you’ll get two full days to:

  • Connect with fellow service designers
  • Learn from experts
  • Get inspired by keynote sessions from service design experts and industry leaders

And don’t miss the chance to get together with industry peers at the after-hours conference reception on April 22, 2021 at the venue Lokomotivværkstedet.

We're excited to present our initial set of SDGC21 speakers here ↬
We’ll be announcing many more soon!





Workshop Facilitators








Shaping Tomorrow

Our theme, Shaping Tomorrow, will explore how service design will define the experiences and the world of tomorrow. Embedded in the agenda are far-reaching questions relevant to any business or organisation: how do we ensure what we’re creating today is shaping the world we want to live in tomorrow?  Are we designing services with an eye on sustainability? Can we design service-changing innovations that have a lasting positive impact on both businesses, communities, and the planet?

The Service Design Global Conference 2021 (SDGC21) will tackle these challenges and provide a common platform for service designers, change-makers, businesses, civil society and interested professionals to interact, share, co-create and effect change through service design. As we look to the future, let’s reflect on the impact of service design and set the course for the next years to come.

Join SDGC21 at our eye-catching venue, benefit from numerous parallel sessions, interactive workshops and keynotes taking service design to a new level. And don't miss out on finding out who will receive the prestigious Service Design Award by Service Design Network (SDN), honoring service design excellence from around the world.


Why Attend?

▪   Lightning talks
▪   Practical, actionable insights
▪   Hands-on workshops
▪   Job and hiring opportunities,
▪   Diverse and unique venue
▪   Top-notch networking opportunities
▪   Practical, actionable insights




Would You Like To Partner With Us?



Every year, we are pleased to bring together a diverse mix of people from across industries, regions and sectors: seasoned practitioners, academics, young professionals and students just starting their careers, to create real change! This compelling mix of attendees provides you, in turn, with a meaningful occasion in which to recruit up-and-coming service design talent, network with potential clients and vendors and showcase your overall commitment to the service design sector. Take the time to review our assortment of attractive sponsorship packages—all designed to bring the highest level of attention to your brand. We have built them to be flexible and customisable, so let’s talk!

We are honored to partner with international sponsors and exhibitors at the upcoming event. The Service Design Global Conference (SDGC) offers a great environment for networking, learning today's latest trends in service design and for discovering new products and solutions.

Want to become a partner as well? Have a look at our appealing SDGC21 sponsorship packages  or get in touch.



SDGC21 Sponsors

Our 2021 Partners

SDGC21 is made possible with the support of our awesome sponsors!


Our Newsletter

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             SDGC20 venue

Virtual SDGC20
October 22-23. 2020 • Virtual Space

April 22-23, 2021

Otto Busses Vej 5A,
2450 Copenhagen







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