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SDGC25

Business Transformation
By Design

Service Design__
Global Conference

Dallas + Online

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Oct. 15 – 17, 2025

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​A three-day conference at the intersection of service design, technology, and business

The Service Design Global Conference 2025 will take place October 15–17 in Dallas, Texas and online. Discover how service design drives innovation and transforms modern organizations at SDGC25.​
 

Set against the vibrant backdrop of Dallas, immerse yourself in groundbreaking ideas, hands-on strategies, and meaningful connections. Engage with industry pioneers, explore cutting-edge approaches, and gain insights to propel your organization forward.​​

Where Innovation Meets Inspiration

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Relive SDGC 2024, highlights, keynotes, and unforgettable moments. ​​This year, we’re excited to bring the 18th edition of SDGC to life in partnership with the SDN Dallas Chapter. 

Meet our speakers

We're very excited to announce our speakers for SDGC25.

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Abhishek

Nair

Design Strategist,

FedEx

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Andrea Fineman

Principal Service Designer, Zillow Group

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Tim

Radville

Partner, Head of Brand Experience, 
Other Tomorrows

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Yvonne
Tran

Product Design Director,
The New York Times​

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Meet our Speakers

Get ready to explore bold ideas and expert insights as they take the stage to share their perspectives on the future of service design. Discover more about their talks and what they’ll bring to this year’s conference theme.

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Keynote Speaker

Katrina Alcorn

Managing Director, Accenture Song

Keynote Speaker

Peter Merholz

Consultant and Author focusing on Organizational Effectiveness and Leadership Development

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Keynote Speaker

Jesse James Garrett

AI transformation strategy consultant and leadership coach

“I think SDGC is a great group of people with so many different perspectives with so much expertise and knowledge. I didn’t expect how global and international this crowd would be."

Andrea Goebel
SENIOR DIRECTOR, SERVICE DESIGN, IBM iX

Our partners

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The Service Design Award 2025 is now open!

We're inviting professionals, agencies, organisations, and students from across the globe to submit their most impactful service design projects for the Service Design Award 2025.

New deadline: August 10, 2025.
There's still time—take your chance to be part of something big!

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