How to Conquer the Boundaries of Urban Development
The workshop is designed as a scenario-based game, where participants become Transformation Wizards navigating each step of an urban transformation project from idea to solution. In each step of the process, the wizards have to carefully choose between methods to use and stakeholders to involve, while balancing trust, decision-making, and consensus. In the course of the game, groups will form a deep understanding of the complex machinery of public sector projects and the ways, as well as the trade-offs, to break the boundaries between stakeholders involved. In the heart of the workshop lies the fruitful discussion around the game experience during a debrief session at the end.
Facilitator
Tim Schnettker
Service Designer at Technologiestiftung Berlin
Technologiestiftung Berlin.
Tim Schnettker is a Service Designer at Technologiestiftung Berlin, where he brings a strong human‑centered perspective to projects, balancing technical feasibility with user needs to deliver public-sector innovation with maximum societal impact.
Throughout his career, he has built a diverse range of experience: from working as a video artist in theater, to serving as an art director for visual communication in the creative industry, to further developing his expertise during the Erasmus Mundus Master’s in Service Design across Estonia, Latvia, and Finland.
His transdisciplinary design approach offers an unconventional perspective on shaping user experiences. It is grounded in the belief that good design can only emerge from an empathetic understanding of the entire design ecosystem—through systems thinking and collaborative co-creation with all stakeholders.
Facilitator
Anja Lüttmann
With a degree in Intermedia Design and Smart City Design, she has applied design thinking approaches first in the private sector and later within the complex context of urban environments. Since 2021, she has been working at CityLAB Berlin on administrative innovation and the implementation of Berlin’s Smart City and digital strategy. She explores how methods from the design field can be used to make public administration more agile, as well as to create more digitally connected and ultimately more livable cities.
