
Exclusive
Opening Event
Sie kommen zur SDGC26 und sollten sich diesen Moment nicht entgehen lassen, in dem die SDN-Community wirklich zusammenfindet.
Unser exklusives Opening Event ist der Ort, an dem sich die Community des Service Design Network über die Sessions hinaus miteinander verbindet. Ein Abend, der dir die Gelegenheit bietet, andere Praktiker:innen kennenzulernen, Ideen auszutauschen und Beziehungen aufzubauen, die weit über die Konferenz hinaus Bestand haben.
Die Veranstaltung findet bei Fraport am Flughafen Frankfurt↘ statt.
How to Access Airmeet
All SDGC ticket holders will receive an email inviting them to reserve a spot for their preferred pre-conference series through Luma.
Once registered on Luma, you will receive an email invitation to join the event on Airmeet.
Pre-Conference Content
Three event series will lead us into the main conference:
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The Workshop Series
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The Beyond the Boundaries of a Lifetime Series
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The SDGC Preview
Please note: "The Beyond the Boundaries of a Lifetime Series" explores end-of-life, grief and grieving.

SDGC ticket holders will be sent an email requesting you to reserve your spot on Luma for each particular webinar series.
Note: Each event series will have multiple sessions to choose from. SDGC ticket holders simply need to follow the instructions on the Airmeet invitation email for each event series. From there, you will be able to access a detailed schedule, bookmark the talks you'd like to attend, and engage with other attendees with chat and networking options.
For any questions on how to participate please contact us: conference@service-design-network.org
Virtual Event
Workshop Series
Which Futures for Service Design? Challenge the Scenarios, Explore Your Role
Facilitated by: Bas Raijmakers and Markus Edgar Hormess
We let AI research possible futures for service design—now bring your experience to challenge the scenarios, uncover new possibilities for you and your team, and stay for an optional backstage glimpse of how to explore futures with AI.
This SDGC pre-conference webinar series includes 2 workshops that will build upon one another and will culminate with an in-person on-stage presentation on October 30 and a booth at the in-person event.
You are welcome to attend both workshops if you are able. The scenarios will be updated between sessions.
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Sunday, October 11 - 19:00 - 21:00 CEST (Concluded)
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Sunday. October 18 - 10:00 - 12:00 CEST
Note: The final 30 minutes of both days is an optional informal discussion
Virtual Event
SDGC Preview Series
This series offers a little bit of everything! We’ll start with a workshop on journeys, then have a behind the scenes look at the SDGC Sandbox event, and we’ll have another Pixel Debate. Plus, we’ll have a chance to do some virtual networking as well!
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Oct 19 - 16:00 - 17:15 CEST - Harmonic Design Workshop - More Than a Map: Using Journeys to Align, Decide, and Drive Change
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Monday, October 19 - 17:30 - 18:30 CEST - Let’s Mingle…Virtually with Airmeet’s Fluid Space Networking
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Tuesday, October 20 - 10:00 - 10:30 CEST - Serendipity Networking Session - random, brief 1:1 conversations
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Tuesday, October 20 - 16:00 CEST - SDGC Sandbox: Behind the Scenes
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Tuesday, October 20 - 19:00 - 19:30 CEST - Serendipity Networking Session - random, brief 1:1 conversations
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Wednesday, October 21 - 18:00 - 19:30 - CEST - Pixel Debate: “A democracy cannot outsource judgement to machines.”
Virtual Event
Beyond the Boundaries of a Lifetime Series
These Sessions explore the intersection of design and end of life, death, and grief. Speakers include senior service designers, a grief counselor, an end-of-life care design consultant, a palliative care consultant and even a 2026 GRAMMY®-Nominated concert pianist.
The networking event on Saturday will be repeated three times. It is brought to you by one of the 2025 SDN Student Award Finalists, The Life Waltz Project. We will be playing a digital version of a game they created to be used within nursing homes and palliative care facilities to help patients reflect on their lives.
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Tuesday, October 13- 18:00- 20:30 CEST - Workshop and Presentation
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Wednesday October 14 - 18:00- 20:30 CEST - 2 Presentations
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Thursday, October 15 - 19:00 CEST- Pixel Debate: “When a patient may be dying, a doctor should need a reason to intervene, not a reason to stop.”
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Saturday, October 17 - Life Waltz Networking
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4:00 CEST
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10:00 CEST
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16:00 CEST
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Learn more about the series and explore the full programme below.
Workshop Series
Which Futures for Service Design? Challenge the Scenarios, Explore Your Role
Facilitated by: Bas Raijmakers and Markus Edgar Hormess
We let AI research possible futures for service design—now bring your experience to challenge the scenarios, uncover new possibilities for you and your team, and stay for an optional backstage glimpse of how to explore futures with AI.
This SDGC pre-conference webinar series includes 2 workshops that will build upon one another and will culminate with an in-person on-stage presentation on October 30 and a booth at the in-person event.
You are welcome to attend both workshops if you are able. The scenarios will be updated between sessions.
-
Sunday 11 October, 19:00 - 21:00 CEST (Concluded)
-
Sunday 18 October, 10:00 - 12:00 CEST
Note: The final 30 minutes of both days is an optional informal discussion
The Beyond the Boundaries of a Lifetime Series
Online Event
October 13, Tuesday
Beyond the Boundaries of a Lifetime Series
Interactive Workshop: Beyond Boundaries: Dancing with Uncertainty, Loss, and Future Possibilities
Design leaders are at a threshold: expected to lead with certainty while managing constant reinvention, decision fatigue, and the unacknowledged grief of organizational change. Join this interactive session to experience rituals and practical frameworks designed to hold space for vulnerability and the emergence of new possibilities.
Speaker:
Online Event
October 14, Wednesday
Beyond the Boundaries of a Lifetime Series
The Space Between: Exploring death, dying and grief through participatory installations
Death, dying, and grief are among the most deeply human experiences we all share, and yet they can be some of the hardest to talk about. This talk looks at how participatory installations in public spaces offer a different way to engage with these topics: outside the clinical, and through creative, collective experience. Drawing on experience creating installations across project work, collaborations with health services researchers, and community arts events, Karen reflects on what becomes possible when people are invited to participate in something shared, and how what they leave behind can also become a meaningful, complementary way of understanding human experience alongside more familiar research methods.
Speaker:
Online Event
October 13, Tuesday
Beyond the Boundaries of a Lifetime Series
How to Fix What Bereavement Leave Broke
Bereavement leave was never meant to solve what grief leaves behind. But the back to "business as usual" hustle has created an environment where a moment in time solution stands in for a social-emotional reckoning. In this workshop, participants will learn how the history of bereavement leave shapes our thinking about loss, the hidden costs of unaddressed grief, and how we can design systems and cultures that meet better match the realities of living with loss.
Speaker:
Online Event
October 14, Wednesday
Beyond the Boundaries of a Lifetime Series
A Conversation about Inheritances
What is like to launch a creative and collaborative project from a place of personal grief? How does it evolve as grief evolves?
We'll ask Adam to share his experiences creating and evolving the 2026 GRAMMY® nominated work, Inheritances, through the lens of service design. Join us for this informal conversation between Adam Tendler and SDGC Virtual Event Lead Agusta Callaway.
Speaker:
Virtual Event
Workshop Series
This SDGC pre-conference webinar series includes 2 workshops that will build upon one another and will culminate with an in-person on-stage presentation on October 30 and a booth at the in-person event. You are welcome to attend both workshops if you are able. The scenarios will be updated between sessions.
Virtual Event
Beyond the Boundaries of a Lifetime Series
This SDGC pre-conference webinar series includes 2 workshops that will build upon one another and will culminate with an in-person on-stage presentation on October 30 and a booth at the in-person event. You are welcome to attend both workshops if you are able. The scenarios will be updated between sessions.
SDGC Preview Series
This series offers a little bit of everything! We’ll start with a workshop on journeys, then have a behind the scenes look at the SDGC Sandbox event, and we’ll have another Pixel Debate. Plus, we’ll have a chance to do some virtual networking as well!
-
Oct 19 - 16:00 - 17:15 CEST - Harmonic Design Workshop - More Than a Map: Using Journeys to Align, Decide, and Drive Change
-
Oct 19 - 17:30 - 18:30 CEST - Let’s Mingle…Virtually with Airmeet’s Fluid Space Networking
-
Oct 20 - 10:00 - 10:30 CEST - Serendipity Networking Session - random, brief 1:1 conversations
-
Oct 20 - 16:00 CEST - SDGC Sandbox: Behind the Scenes
-
Oct 20 - 19:00 - 19:30 CEST - Serendipity Networking Session - random, brief 1:1 conversations
-
Oct 21 - 18:00 - 19:30 - CEST - Pixel Debate: “A democracy cannot outsource judgement to machines.”
We hope you enjoy exploring the pre-conference programme and connecting with the global service design community ahead of SDGC26.Stay tuned for more conference updates as we get closer to the event.
We look forward to welcoming you very soon in Wiesbaden and the Frankfurt RheinMain region!
