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Workshops

Workshops during SDGC24 will be held on Wednesday, October 2, 2024.

We offer you co-creation workshops and tools on the 1st conference day, either online, at the conference venue Paasitorni or at the offices of the workshop host. You're welcome to learn from our inspiring facilitators.
Below you will find details of our workshops which are held both in the morning and afternoon.

Morning
All levels
at Paasitorni

Reimagining Accessibility: Strategies for Cultural Transformation

Deutsche Telekom

Our hands-on design sessions will give attendees the opportunity to apply accessibility principles to real-world scenarios, engage in contextual storytelling activities, and playtest a game designed to spark conversations around exclusion in digital products and services.

Morning
Advanced
at Paasitorni

Journey Management for Real Impact: Using Maps for Agile Organizations

Smaply

Learn to use journey maps beyond a mere design or workshop tool: How to use journey maps to build an organization’s information system that actually helps prioritize projects from a CX perspective. Structure your journey maps on various organizational levels for real impact.

Morning
All levels
at Paasitorni

Harness AI to create your personal service design assistant

Tina Weisser from MUC.DAI - Munich Center for Digital Sciences and AI / Jesse Grimes - Kolmiot

Take your service design practice to the next level by learning how to employ AI! In this hands-on workshop, you'll learn how to craft your own AI-driven service design assistant, tailored specifically to amplify your creativity, efficiency, strategy or leadership tasks.

Afternoon
All levels
at Paasitorni

Designing for Sustainability: Reimagining Service Experiences Using Service Origami

Harmonic Design

You will leave this workshop with a renewed sense of inspiration, equipped with the skills and confidence to apply a sustainability perspective to your design work while gaining knowledge of a new tool to add to your service design toolkit.

Afternoon
All levels
at Siili HQ

Empathic Machines: flipping the script on human centered design

Siili Solutions

From human-centered design to designing Empathic Machines.

Afternoon
Intermediate
at Paasitorni

Service design for environmentally sustainable behaviour

Institute of Design And Fine Arts, LAB University of Applied Sciences

Jump over the attitude-behaviour gap by designing handprint customer journeys.

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