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Conference Speakers

​We're very excited to announce our speakers for SDGC25! Join us as they share their deep expertise and fresh perspectives on this international service design stage.
 
Check back often as we continue to update with more speakers and exciting program updates.

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Design Strategist,

FedEx

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Principal Service Designer, Zillow Group

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Head of National Experience & Design Strategy,Kaiser Permanente

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Service Design Manager and Leader, Equinix

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Keynote Speaker

Katrina Alcorn

Managing Director, Accenture Song

Keynote Speaker

Peter Merholz

Consultant and Author focusing on Organizational Effectiveness and Leadership Development

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Keynote Speaker

Jesse James Garrett

AI transformation strategy consultant and leadership coach

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Abhishek Nair

Design Strategist,

FedEx

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Kate Mlynarczyk

Service Design Manager

and Leader, Equinix​

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Miki Van Cleave

Chief Design Officer,

Chase

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Yvonne Tran

Product Design Director,
The New York Times

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Andrea Fineman

Principal Service Designer, Zillow Group

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Managing Director

of Innovation,
Southwest Airlines

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Product Evangelist,
Miro

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Chief Design Evangelist, Miro

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Jennifer Porteous

Head of National Experience & Design Strategy, Kaiser Permanente

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Marijke Jorritsma

Product Strategist,
NASA JPL

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Director of CX and Product Strategy,
Tech Mahindra

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Partner, Head of Brand Experience,  Other Tomorrows

Abhishek Nair

Design Strategist,
FedEx

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Principal Service Designer, Zillow Group

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Head of National Experience & Design Strategy,
Kaiser Permanente

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Service Design Manager and Leader, Equinix

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Managing Director of Innovation,
Southwest Airlines

Marijke Jorritsma

Product Strategist,
NASA LDP

Rory Keddie

Product Evangelist,
Miro

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Director of CX and Product Strategy,
Tech Mahindra

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Chief Design Evangelist, Miro

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Partner, Head of Brand Experience, 
Other Tomorrows

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Product Design Director,
The New York Times

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