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Conference Speakers

We're very excited to announce our speakers for SDGC25! Join us as they share their deep expertise and fresh perspectives on this international service design stage.

Check back often as we continue to update with more speakers and exciting program updates.

View Conference Program

Keynote Speakers

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Keynote Speaker

Katrina Alcorn

VP Experience, Strategy, and Innovation at Sam's Club

Keynote Speaker

Peter Merholz

Consultant and Author focusing on Organizational Effectiveness and Leadership Development

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Keynote Speaker

Jesse James Garrett

AI transformation strategy consultant and leadership coach

Stage Speakers

Abhishek Nair

Design Strategist,

FedEx

Jennifer Porteous

Head of National Experience & Design Strategy, Kaiser Permanente

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Marijke Jorritsma

Design Consultant, Manager

Ryan Dias

Director of CX and Product Strategy, Tech Mahindra

Steph Brunnemann

Sr. Director of Design at Lucid Software

Tonya Browning (Panelist)

Head of Design & Customer Experience for Operations, Finance and Tech at Chase

Andrea Fineman

Principal Service Designer, Zillow Group

Kate Mlynarczyk

Service Design Manager

and Leader, Equinix

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Miki Van Cleave

Chief Design Officer,

Chase

Shipra Kayan

Chief Design Evangelist, Miro

Silke Bochat

Chair of Service Design, Savannah College of Art and Design (SCAD)

Yvonne Tran

Product Design Director,
The New York Times

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Brandon Anderson (Panelist)

Service Design Executive Director at Chase

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Lisa Hingson

Managing Director

of Innovation, Southwest Airlines

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Rory Keddie

Product Evangelist,
Miro

Shelley Evenson

seeSpace

Tim Radville

Partner, Head of Brand Experience, Other Tomorrows

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Will Coombes (Panelist)

Head of Design & Customer Experience for J.P. Morgan Wealth Management

Stage Hosts

Stage Host

Brandon E.B. Ward

Stage Host

Jennifer Abernathy-Felix

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Stage Host

Christopher Robin Roberts

Program+ Speakers & Hosts

Explore Program+

Speaker

Speaker

Speaker

Host

Leighton Luckey

Speaker

Meet our speakers

We're very excited to announce our speakers for SDGC25.

Abhishek

Nair

Design Strategist,

FedEx

Andrea Fineman

Principal Service Designer, Zillow Group

Radville

Partner, Head of Brand Experience,
Other Tomorrows

Yvonne
Tran

Product Design Director,
The New York Times

View all speakers and talk details

Design Strategist,

FedEx

Principal Service Designer, Zillow Group

Jennifer Porteous

Head of National Experience & Design Strategy,Kaiser Permanente

Kate
Mlynarczyk

Service Design Manager and Leader, Equinix

Abhishek Nair

Abhishek Nair

Design Strategist,
FedEx

Andrea Fineman

Principal Service Designer, Zillow Group

Jennifer Porteous

Head of National Experience & Design Strategy,
Kaiser Permanente

Kate
Mlynarczyk

Service Design Manager and Leader, Equinix

Lisa Hingson_edited.jpg

Lisa Hingson

Managing Director of Innovation,
Southwest Airlines

Marijke Jorritsma

Marijke Jorritsma

Product Strategist,
NASA LDP

Rory Keddie

Rory Keddie

Product Evangelist,
Miro

Ryan Dias

Director of CX and Product Strategy,
Tech Mahindra

Shipra Kayan

Chief Design Evangelist, Miro

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Tim Radville

Partner, Head of Brand Experience,
Other Tomorrows

Yvonne
Tran

Product Design Director,
The New York Times

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